We always try to do the best job possible for our clients and we have incredibly high standards. But don’t just take our word for it. You’ll find below a selection of the great testimonials we receive from our clients. You’ll find these testimonials in the relevant parts of our website too but we’ve put them all together in this section. We aim to add yours here soon

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We instructed Charlotte to help us in relation to our granddaughter. Charlotte secured an urgent Order to ensure that our granddaughter remained in our care and a final Order was granted after much fighting. Charlotte was always professional throughout the proceedings and provided support in a very stressful situation in our lives. We never felt that we could not ask any questions or that Charlotte did not have the time to talk to us. We would recommend Charlotte to anybody who is looking for a family solicitor.

Mr and Mrs D, Southend, Essex

Charlotte helped me when Social Services issued care proceedings concerning my child. My child was returned to my care at the end of the proceedings. I found that Charlotte spoke to me like I was a person and not another case. She was professional and kept me up to date throughout the proceedings. Charlotte also made me feel confident throughout the proceedings, which was hard at times. I never lacked any confidence and would most definitely recommend her to act for any friends or family, which I have.

Mr B, Thurrock, Grays


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I've purchased several properties over the years, and not one has ever been "easy". So it was with some dread that I recently embarked on the sale of two neighbouring flats that I felt sure would generate all manner of challenges. Fortunately however, I was recommended Chris Maddison from BTMK, who at once assigned Molly Thomson to my sale - and I really can't speak highly enough of her enthusiasm and dedication to her job. Whilst there were indeed, many challenges along the way, Molly was relentless! Quick to respond to any emails, It always felt like she was giving 110% as she drove the sale forward, until completion was no longer "possible" - but "inevitable". And whilst the process took longer than I might have hoped, those delays were never down to BTMK. Not once did I ever feel ignored, fobbed off or like I might be one of several clients Molly was juggling. Quite the opposite. In fact, I feel sure that were it not for Molly and her colleagues, the sales might never have happened at all. It's worth mentioning that when Molly wasn't available, Jade Wiseman took over for a day or two, and was equally efficient. Clearly Chris has quite the team. With all this in mind, I have no qualms at all, recommending BTMK.

P Jones

Excellent service I couldn't recommend Matthew and his team more highly. The process was seamless and I was kept up to date throughout. They were reasonably priced and I couldn't have asked for better service from a friendly team. I wouldn't use another firm now and will definitely be recommending them to everyone! Thank you Matthew and team :)


Thank you all very much for helping us through this very stressful time with your dedication and professionalism. We are so grateful for all your advice and the quick and responsive help we were given. We can’t thank you enough. Keep safe in these unusual times.

Mrs. & Mrs. G

I have used BTMK to both sell a property in the past and to recently buy a property. Sometimes good service goes unnoticed or taken for granted but my personal circumstances, extremely stressful due to a messy break up, meant I needed a quick and efficient service. Kevin, Yolanda and Danielle were superb and meant the process saved me a lot of stress and sleepless nights. Yes, I could have gone cheaper by choosing an online solicitor but it’s worth paying a little more these days for a better service. Can't thank them enough in what was a really stressful time. Have no hesitation in recommending them.

Mr M

Family & Matrimonial

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Thank you so much for helping me though what has been a very tricky time. Your sage wisdom and calm has been a god send. I literally could not have done with out you. Big heartfelt thanks.

It’s my first time when I use a solicitor, and Jaime she was great! I appreciate her time and effort to explain everything to me! I’ve never needed to use a solicitor before and from being under loads of stress I decided to go to one for some legal help. I’m so glad I chose BTMK. They were extremely friendly and helpful and made sure I understood everything to get the best outcome needed that also met what I wanted. I had a serious family matter that needed dealing with , I got put in contact with Jamie lee johns, and she was amazing .. always at the end of the phone willing to help , she put everything In understandable terms and always done her up most to help ... she was so knowledgeable

Facing the prospect of Divorce and having no real idea of how to navigate the legal side of things I am very happy to recommend BTMK. At a time of intense personal stress the team worked with me with such clarity that I was able to make clear and concise decisions on what is a life changing event based upon their knowledge and expertise. My future and that of my children’s is all the better and secure for using such a professional service.

Lee really provided some clarity at what was a very difficult time and gave me the appropriate advice and support to help me with my divorce and making sure I protected my own interest in my assets. Lee was on hand whenever I needed his advice and was very helpful. He certainly made the whole process a lot smoother and have since recommended him to other people in a similar situation.

Litigation & Dispute Resolution

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I had a very positive experience dealing with Gabriella Shepherd. She helped me resolve a tenancy agreement issue with a less than transparent landlord who was previously ignoring all my attempts to communicate, simply threatening court action. Gabriella was totally on top of the legal arguments than needed to be made, she responded quickly and helped me reach a satisfactory compromise. I did not shop around as BTMK were recommended by a trusted friend, so I am not sure if their fees are competitive - but I was happy to pay for their top notch advice.


I’ve said it before but I was extremely impressed with how you handled this case all the way through and even more so on Friday. I had a gut feeling when we first spoke that you were the right person for the job and this was fully vindicated. It goes without saying that I will have no hesitation in recommending you and BTMK in general.


Excellent advice and service from Saul Caplan who had an immediate understanding of our needs, with fast teamwork. Very pleased.

Mr & Mrs Evans

Adam Fleming has been outstanding – extremely responsive, very practical and gave great strategic advice. He had great client management and communication.

Mr & Mrs T, London

Personal Injury & Clinical Negligence

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To Johanne, Before I came to you I was told I had no claim for medical negligence, so please accept these flowers as a token of my appreciation fro you bringing this matter to a successful conclusion. I would not hesitate to use your firm again, or recommend you to anyone who asks me fora favourable solicitor. Thank you.

Very pleased with all of Johanne’s assistance. Worth the 75 mile round trip!

Mr B, West Kingsdown

Thank you Ruth for your hard work and understanding.

Mrs D Thomas, Benfleet

Johanne Turner – So helpful and understanding throughout. Good communication and & just excellent overall.

Ms G Woods, Warrington


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We very much appreciated all your help and advice in this matter. Please also pass to Fiona our thanks and compliment her on her efficiency and patience.

Mr & Mrs Maxwell

Very fast response times from Jane & Chloe.

Mr F, Westcliff-on-sea

Saul Caplan explained so clearly and made it all so easy for me.

Ms A, Leigh-on-sea

Wills, Inheritance, Trusts & Probate

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I would like to mention Jessica Dawkins for her helpful advice, her kindness, and her patience in her dealing with me. Thank you.


Excellent advice and service from Saul Caplan who had an immediate understanding of our needs, with fast teamwork. Very pleased.

Mr & Mrs Evans

A grateful thanks to Mark Goodson for his help and guidance throughout

Ms S, Benfleet

We have received kind, courteous and prompt attention from Paula Dallison and her team. Thank you.

Mr and Mrs Eatherton, Rayleigh

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